1. About BrilliantFlow AI

BrilliantFlow AI is a London-based business agency providing AI-powered automation, consultancy, and digital solutions tailored for small and medium-sized enterprises (SMEs). Our Services include but are not limited to:

• AI automation consulting and implementation (e.g., Zapier, Make.com, Google Workspace, Salesforce, etc.).
• Workflow design, training, and ongoing support.
• Content, educational resources, and marketing material about AI automation.
  
  

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent that you have the legal capacity to enter into binding agreements under applicable law.

3. Use of Services

When using our Services, you agree to:

• Use them only for lawful purposes and in compliance with applicable regulations (e.g., GDPR, CCPA).
• Not misuse, reverse-engineer, or attempt to gain unauthorized access to our systems.
• Not resell, copy, or distribute our materials without prior written consent.
  
  

We reserve the right to suspend or terminate accounts or access for misuse or violation of these Terms.

4. Intellectual Property

All content, trademarks, logos, text, images, videos, software, and other materials provided through BrilliantFlow AI are owned or licensed by us.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your business or personal use.
You may not reproduce, modify, or commercially exploit our content without written permission.

5. Third-Party Services

Our Services may integrate with or reference third-party tools (e.g., Zapier, Make.com, Salesforce, Canva, etc.).

• These are governed by their own terms and privacy policies.
• We are not responsible for third-party services, their reliability, or compliance.
  
  

6. Disclaimers

BrilliantFlow AI provides consultancy and automation solutions but does not guarantee specific business outcomes or revenue improvements.

• The Services are provided “as is” and “as available.”
• We do not warrant that the Services will be uninterrupted, error-free, or secure.
• Any business decisions made based on our Services are at your own risk.
  
  

7. Limitation of Liability

To the maximum extent permitted by law:

• BrilliantFlow AI is not liable for indirect, incidental, or consequential damages (e.g., loss of revenue, profits, data, or business opportunities).
• Our total liability for any claim shall not exceed the fees paid to us in the last 3 months prior to the claim.
  
  

8. Confidentiality & Data Protection

We may handle business or personal data while delivering our Services.

• We process personal data in compliance with our Privacy Policy.
• Confidential client data shared with us during projects will not be disclosed to third parties without consent, unless required by law.
  
  

9. Payments & Fees

For paid Services:

• Fees will be agreed upon in writing (proposal, invoice, or contract).
• Payments must be made in GBP (unless otherwise agreed) and within the agreed timeline.
• Late payments may incur interest and/or suspension of services.
  
  

10. Termination

We may terminate or suspend access to our Services at any time, without liability, if:

• You breach these Terms;
• You misuse our Services; or
• We are required by law or regulation.
  
  

Upon termination, your right to use the Services ceases immediately.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom.

12. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with the “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.

13. Contact Us

For questions about these Terms, please contact:

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BrilliantFlow AI

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Email: info@brilliantflowai.com

Location: London, United Kingdom